Decision Maker Tools – Reporting in many ways

The primary task of facility management software is to support users and the decision-making process with precise up-to-date data and comprehensible reports. Trend reports and KPI (Key Performance Indicator) indicators are produced from the freshest data to support daily work and high quality service, keeping the costs low.

The system supports decision makers in two ways:

  • with “Meters” for immediate intervention, or
  • with detailed reports.

Immediate intervention by using “Meters”

DashboardThe live operating system is continuously refreshed as a result of new fault reports or measured data, or simply as time passes. On the Dashboard screen of the system meters and graphs can be placed to indicate the changing of the measured data, but it is also possible to create a “Meter” that changes the icons to show contracts that will expire soon and need to be dealt with. Such meters and graphs can be created for any facility management data group, or even comparative graphs that compare current data with the corresponding data of the previous period.

In addition to this, the FM software system also supports the placement of meters that continuously refresh its content on the Windows desktop irrespective of which browser is used or what programs are running, and allows a quick view into important professional indicators (KPI).

Formatted reports

Formatted reports
Besides a quick view supporting continuous work, it is just as important to prepare professional formatted reports. These reports can be formatted reports with graphs, or only prepared tables, for example, Excel to support further processing and analysis. Whichever is made, in the system these reports are always prepared from up-to-date data.

The basic installation of the system also contains a small number of reports, but in most cases users have individual demands. This is so natural that the system can be customized not only by developers or by the user companies, but even by the client’s own specialists. In most cases new reports can be created in a simple way, at user level, or if something more is needed, then new reports can be added to the system easily.

Obviously while running the reports key information and valuable data may also be generated that can only be made available to authorized persons. To support this the entitlement management of the system also extends to the visibility of the reports, and – in the case of appropriate preparation – the content of the reports automatically contains only those data groups the specific user is entitled to see.

In some cases the high calculation demand results in slow running during the preparation of complex reports and analyses. In such cases the system assists the user so that the server performs the necessary calculations in a timed manner, and then the result obtained is automatically sent by email to a previously specified list of recipients. Obviously, many calculations can be accelerated with database management “tricks”, but this is provided in the scope of individual customization, with developer involvement.

Company standard custom reports – the Report Designer

Facility Managers have set up their own standard reports already, which are dedicated for their companies. By implementing a CAFM system there are many benefits, one of them is to have reports based on worldwide standards or just on the experiences of other projects. Although these reports give new opportunities, there is always the demand for having own, well defined and already working reports known by all decision makers of the company.

These reports can be simply implemented and embedded into the system by using the Report Designer component, a “what you see is what you get” editor of reports. Using this stand-alone application every company and trained user can create their own reports based on any kind of special demand, use specific design and data templates, and at the end these reports can be uploaded and integrated into the web-system of